Data Deletion

Flight Technologies, Inc. ("Flight," "we," "us," or "our") lets you request deletion of your personal information and field data from the Flight OS platform, including the Flight OS web application and our mobile apps (together, the "Services"). This page explains what can be deleted, how to request it, and how long it takes.

Accounts on Flight OS are created by your organization (our customer) for its own staff, and most data is processed on your organization's behalf. Some deletion requests may therefore be handled by, or shared with, your organization's administrator.

On a verified request, we can delete:

• Account information: your name, email address, role, and sign-in credentials.
• Field data: photos, imagery, measurements, notes, and other information you captured or uploaded, along with related job, task, and site details attributed to you.
• Location data: location recorded with your photos, measurements, and other field data.
• Device data: registered devices and push notification tokens used to send you notifications.
• Diagnostics data: crash reports and error logs linked to your account.

You can request deletion of your account or data in either of these ways:

• Ask your organization's administrator. Administrators can delete user accounts and project data directly in Flight OS.
• Email us at developer@theflight.ai from the email address linked to your account. Include your name, your organization, and what you would like deleted: your whole account, or specific data.

To protect your account, we may verify your identity before processing a request.

Signing out of a mobile app removes your sign-in from that device. Deleting the app removes any data stored on the device, including field data that has not been uploaded yet. Upload anything you need to keep before deleting the app.

We aim to acknowledge deletion requests within 7 days and to complete verified deletions within 30 days. Backups are cleared on a rolling schedule, so copies may remain in secure backups for a limited time after deletion from our active systems.

We may keep limited information where needed to meet legal obligations, resolve disputes, enforce our agreements, or maintain security. Where possible, kept data is anonymized so it can no longer be linked to you. Field data that belongs to your organization's projects may be kept by your organization under its own agreement with us. In that case, we will remove or anonymize your personal details from it where possible.

If you have questions about data deletion or our data practices, contact Flight Technologies, Inc. at developer@theflight.ai.